Privacy Policy

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Privacy Policy

Last Updated: February 23, 2025

At Ice Cream Labs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our products. By using our site, you agree to the practices described below. If you have any questions, please contact us at support@icecream-labs.com.

1. Information We Collect

We collect information to provide you with the best possible experience and fulfill your orders. This may include:

• Personal Information: Name, email address, phone number, billing address, and shipping address provided during account creation or checkout.
• Payment Information: Credit card details or other payment data processed through our secure third-party payment processors. We do not store full payment details on our servers.
• Browsing Data: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.
• Communications: Information you provide when contacting us, such as inquiries or support requests.

2. How We Use Your Information

We use your data to:

• Process and ship your orders efficiently.
• Communicate with you about your purchases, account, or updates from Ice Cream Labs.
• Improve our website, products, and services based on usage trends and feedback.
• Prevent fraud and ensure the security of our platform.
• Comply with legal obligations or respond to lawful requests.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following cases:

• Service Providers: With trusted third parties (e.g., payment processors, shipping companies) who assist in operating our business, under strict confidentiality agreements.
• Legal Requirements: If required by law, subpoena, or to protect the rights, property, or safety of Ice Cream Labs, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site performance, and personalize content. You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.

5. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

6. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, update, or delete your personal information.
• Opt out of marketing emails by clicking "unsubscribe" in our messages or contacting us.
• Request details about how your data is processed.

To exercise these rights, email us at support@icecream-labs.com. We will respond within a reasonable time frame, subject to legal requirements.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third parties. Please review their policies before sharing information.

8. Children's Privacy

Our products and services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If we learn such data has been provided, we will delete it promptly.

9. International Users

Ice Cream Labs operates from The United States. If you are located outside this jurisdiction, your data may be transferred to and processed in our region, subject to local laws.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with a revised "Last Updated" date. Continued use of our site after changes indicates your acceptance.

11. Contact Us

For questions or concerns about this Privacy Policy, reach out to:
Ice Cream Labs
Email: support@icecream-labs.com

Thank you for trusting Ice Cream Labs with your research needs!